For Patients & Visitors

Saint Michael's Medical Center Patient Information

Thank you for choosing Saint Michael's Medical Center. The links below will provide access to information that you may find useful before, during, and after your stay. Should you have any questions, please contact our Admissions Department, at
(973) 877-5100.

At Saint Michael's Medical Center, we are firmly committed to patient satisfaction and the provision of top-quality care. If an issue arises that cannot be resolved by the patient's caregiver, Customer Service representatives are available to respond to concerns from patients and their families. To contact Customer Service, please call(973) 877-5295.

Patients can also address concerns to outside agencies. Patients can write to New Jersey Department of Health, Division of Health Facilities and Licensing, PO Box 367, Trenton, NJ 08625-0367 or by calling the New Jersey Department of Health Complaint Hotline at 800-792-9770 to receive the information needed to file a written complaint, or they can contact The Joint Commission's Office of Quality Monitoring, at One Renaissance Boulevard, Oakbrook Terrace, IL 60812. The Joint Commission can also be reached by phone, at 800-994-6610 or by e-mail, at complaint@jointcommission.org.

We support price transparency. For our patients to understand their potential financial liability for hospital services, we are making our hospital charges available to patients. Hospital charges vary based on the type of care provided. The price can differ from patient to patient for the same services. The price will be different for complications or different treatment for the patient's personal health condition. Patients also may qualify for financial assistance. Please contact Jason Turner at 973-983-1713 or Jasonturner@primehealthcare.com or our Financial Counseling Department at 973-877-5195 for a price estimate or to find out if you qualify for assistance.