COVID-19 Patient and Visitor Information

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COVID-19 Patient and Visitor Information

Please take a moment to watch this video featuring our chief medical officer, Dr. Hamid Shaaban discussing the virus that causes COVID-19 and why our community must take the virus seriously.

Please take a moment to watch Dr. Christina Picciano of the Primary and Speciality Care Center at Saint Michael's, who answers some common questions about what to do if you have the symptoms of coronavirus, but can't get tested. She also has some practical advise about how to prevent transmission of the virus.

I tested postive for COVID-19. What should I do now? Read more.

I tested negative for COVID-19. What should I do now? Read more.

Your Safety is Our Top Priority

You may be concerned about news of the novel coronavirus (COVID-19), and its implications for your health and those of your loved ones. Your safety and well-being are our top priority.

Please know that:

  • We are taking all necessary measures and precautions to protect the safety of our patients and staff.
  • We specialize in the care of patients with complex illnesses and have experience with managing and containing novel viruses.
  • This is a rapidly evolving situation and we suggest you check out the latest updates on the CDC website as well as nj.gov/health.

Visitor Information

In light of the decreasing number of COVID-19 cases in New Jersey, Saint Michael’s has reinstated patient visitation.

  • Visitation for patients with confirmed COVID-19 will still be restricted to extenuating circumstances only such as hospice or end of life.

Visitors must abide by the guidelines form the New Jersey Department of Health:

  • All visitors must be 18 years of age or older, except in rare exceptions as determined by the facility.
  • Adult Inpatient Acute Care Units: one visitor per patient at a time is permitted between the hours of 2pm and 4pm and 6pm-8pm.
  • Emergency Department: one visitor per patient is permitted at any time for adult patients. Two parents or guardians are permitted at any time where the patient is a minor.
  • Behavioral Health Adult Units: no visitors permitted until further notice.
  • Same day surgery or procedure patients may have one support person prior to and after the procedure. The support person may remain with the patient through the initial intake process and may rejoin the patient for the discharge process.
  • Outpatients may be accompanied by one adult. Visitors may wait for the patient in the hospital or facility’s designated waiting area (subject to physical space availability), while the patient is having his/her procedure.
  • All visitors must pass through a hospital screening station upon entering the building, use hand sanitizer and wear a surgical mask while inside the facility. If a visitor presents with fever or symptoms, they will not be allowed entry into the facility as recommended by the Centers for Disease Control and Prevention (“CDC”).

SMMC continues to require that all physicians, employees, patients, visitors, caregivers and contractors undergo non-contact thermal scanning process upon entering the hospital. This measure is part of the hospital's ongoing efforts to provide and maintain a safe environment. The hospital also continues to ask screening questions of anyone entering its building.

Visitors and staff are required to wear a mask in common areas of the hospital

​Phone and video calls to patients are welcomed and encouraged. You may call 973-877-5000, and the operator will transfer the call to your loved one.

Where to Enter the Building

  • The Rev. Dr. Martin Luther King Blvd. entrance and the outpatient entrance are closed. All patients must enter through the Central Avenue Entrance or the Main Entrance off MLK Blvd. All visitors will be screened. Visitors who show any signs of illness, including mild symptoms, should not visit patients in the hospital or accompany patients to the emergency department.

Medical Records

Due to public health concerns related to COVID-19, the Health Information Management Department is closing the office to the public to eliminate person to person contact. More information about how to obtain your medical records can be found here.

Frequently Asked Questions about the Novel Coronavirus

What is our hospital doing to protect patients?

  • We are screening patients with symptoms of fever, cough or shortness of breath and with a history of travel within the past 14 days to communities with widespread or sustained community transmission of the coronavirus.
  • If we have a confirmed or potential patient with COVID-19, we will institute standard infectious disease protocols, as well as additional measures, to prevent the potential spread of the virus. All healthcare providers who have contact with the patient will use appropriate personal protective equipment (PPE), following U.S. Centers for Disease Control and Prevention (CDC) guidelines.

How concerned should I be about the coronavirus?

  • As of now, the seasonal flu remains a significant health risk.
  • Coronaviruses can cause the common cold and pneumonia. Most people infected with the novel coronavirus have mild cold symptoms. A small fraction of people, however, may require more intensive care. We understand your concern about protecting yourself from respiratory diseases.
  • We have launched an online self-checker for the novel coronavirus in the form of a bot nicknamed Robby. Robby walks users through symptoms and then gives recommendations if medical care is needed. Robby is not intended to be used for diagnosis or treatment purposes. Click the blue "Start Self-Check Assessment" button to launch the self-checker:

Start Self-Check Assessment

What if you think you've been exposed to COVID-19 and have symptoms?

Call your medical provider for medical advice.

If you develop emergency warning signs for COVID-19, including*:

  • Difficultly breathing or shortness of breath
  • Persistant pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

GET MEDICAL ATTENTION IMMEDIATELY.

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

What can I do to protect myself?

It is understandable to feel uncertain or anxious during a public health crisis, and we need to remember to avoid making assumptions about others' perceived symptoms or any characteristics of identity. Currently, there is no vaccine to prevent the novel coronavirus infection. The best way to prevent infection is to avoid being exposed to this virus.

Here are the current CDC recommendations to help prevent the spread of respiratory viruses:

  • Take everyday preventive actions for respiratory infections, such as avoiding close contact with people who are sick, staying home when sick, and washing hands often.
  • Avoid traveling to places with widespread or sustained community transmission of the coronavirus. A good place for reliable travel information can be found on the CDC's travel advisory page.
Should I wear a mask?

CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission.

Have general questions about COVID-19?

The NJ Poison Control Center and 211 have partnered with the State of New Jersey to provide information to the public on COVID-19:
Call: 2-1-1
Call: (24/7): 1-800-962-1253
Text: NJCOVID to 898-211
Text: your zip code to 898-211 for live text assistance
Visit: nj.gov/health for additional information

Where can I learn more?

Concerned patients and family members should talk with their healthcare provider.

You can also find more information about the virus from these websites.