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Visiting Hours (COVID-19) Red

To protect and limit the spread of COVID-19 and continue to providsafe, secure, high quality care, Saint Michael's Medical Center uses three visitation levels — red, yellow and green. The visitation levels will be reviewed weekly, and depending upon the prevalence of COVID-19 in the community and hospital conditions, visitation changes may occur.

Saint Michael's continues to prioritize the safety and well-being of patients, patient visitors and support persons, and staff. We recognize the important role that visits from support persons have on patients’ well-being. This guidance balances that influence with the need to reduce the risk of patients and staff being exposed or infected with the coronavirus.

Confirmed adult COVID positive patients and patients under investigation (PUIs) are not permitted visitors, except in the following limited circumstances with the care team’s permission:

  • Patients receiving end of life care, who may have one visitor at a time for duration of stay,
  • Patients with an intellectual, developmental, or other cognitive disability, who may have one visitor (who must be the same individual) for duration of stay.
  • Patients coming to Saint Michael's for an elective procedure may be accompanied by one escort. Escorts will wait in a designated area of the hospital while the patient receives treatment. Patient escorts are required to wear masks while on our campus.
  • One parent will be allowed to remain with pediatric patients in the Emergency Department.

Please note that when visitation is permitted:

  1. The hospital sets appropriate visiting hours.
  2. All visitors must be 18 years or older, except in rare exceptions as determined by the hospital.
  3. All visitors will be provided instruction on how to wear masks and appropriate PPE.
    1. All visitors will be provided with and must wear appropriate PPE as recommended by the CDC for the duration of their time in the hospital.
    2. Visitors are not permitted to enter the hospital using bandanas, gaiters, or masks with exhalation valves as a mask.
    3. If a visitor refuses to wear a CDC-recommended mask or other PPE, they will be asked to leave the hospital.
  4. All visitors must undergo symptom and temperature checks upon entering the hospital. If they fail the screening, they will be asked to leave the hospital.
  5. All visitors must perform hand hygiene before visiting a patient.
  6. Once in the hospital, visitors must remain in the patient’s room (or Emergency Department bay) throughout the visit, except when directed by hospital staff to leave during aerosol-generating procedure or other procedures in which visitors are usually asked to leave.
  7. All visitors must comply with hospital requirements to minimize the potential spread of infection.